This legal text gives you details of how we collect and process your personal data through the use of our website https://coto-homes.com/en/, including any information you may provide to us through the site when you provide your data through the form enabled for such purpose.

By providing us with your data, we inform you that our services are not available to those who are legally prevented from giving consent. Therefore, when you submit the forms to us, you guarantee that you have sufficient capacity to give consent.

Below, we inform you about the data protection policy of: Residencial Cotohomes SL

1. Data controller.

Contact details of the person responsible:

Residencial Cotohomes SL, is responsible for your data. (Hereinafter, "we" or "our").

2. What data do we collect?

The General Data Protection Regulation defines datos personales as any information relating to an Identified or identifiable natural person, that is, any person who is a citizen of the country of origin, information capable of identifying a person. This does not include anonymous or percentage data.

The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activities, owned by Residencial Cotohomes SL

On our website we may process certain types of personal data, which may include:

• Identity data: name.
• Contact information: email and telephone.

We do not collect any data relating to special categories of personal data (such as data that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and information about your health, genetic or biometric data).

If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it, we may not be able to perform the contract or provide the service, and you must notify us in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

• Through the form on our website, through our contact email, by phone or by post, when: Request information about our products or services
  To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.
• Through technology or automated interactions: On our site, we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our cookie policy
• Through third parties:
  Google: Analytics data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• For the formalization of a contract between Residencial Cotohomes SL and you.
• When you give your consent to the processing of your data.
• When we need them to comply with a legal or regulatory obligation.
• When necessary for our legitimate interest or that of a third party.

The user may revoke the consent given at any time by sending an email to comercial@coto-homes.com or by consulting the section on exercising rights below.

Below, we have attached a table in which you can see the ways in which we will use your personal data and the legal basis for such use, as well as what type of personal data we will process. We may process some personal data for additional legal reasons, so if you need details, please email comercial@coto-homes.com.

Form	Purpose	Type of data	Legal basis for processing
		–	Consent of the data subject (art. 6.1.a GDPR)
Contact	The purpose is the management of contacts and information requests received via the website	Name Email Phone	Pre-contractual measures (art.6.1.b GDPR). Processing is necessary for the satisfaction of legitimate interests pursued by the data controller (art. 6.1.f GDPR)

Commercial communications: You will only receive communications if:

• You requested information from us or made a contract with us for a product or service.
• If you provided us with your data, by accepting the box enabled in this regard in our form.
• As long as you have not expressed your wish to stop receiving such communications.

We obtain your express consent before sending you any communications, and you may request at any time that we stop sending you communications in the email: comercial@coto-homes.com.

When you opt out of receiving our communications, your personal data will continue to be stored as a result of the contract you entered into to comply with legal requirements.

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the legal reason for your processing and as long as the purpose is compatible with the original purpose.

5. How long will we retain your data?

They will be retained for the time necessary to fulfil the purpose for which they were collected and to determine any potential liabilities that may arise from said purpose and the processing of the data. The provisions of the various regulations regarding retention periods will apply to the extent applicable to this processing.

Email or form subscriber data: From the moment the user subscribes until they unsubscribe.

6. Minors.

Residencial Cotohomes SL does not authorize minors under 14 years of age to provide their data. personal data through the means enabled on this website (by completing web forms for service requests, contact forms, or by sending emails). Therefore, individuals who provide personal data using these means formally declare that they are over 14 years of age. Residencial Cotohomes SL is exempt from any liability for failure to comply with this requirement.

If your child under the age limit has provided personal information to Residencial Cotohomes SL please contact us so we can request it. the exercise of their applicable rights.

In those cases, in which the services offered by Residencial Cotohomes SL are intended for minors under 14 years of age, the means will be enabled to obtain the authorization of the parents or legal guardians of the minor.

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to registered office of Residencial Cotohomes SL or email address: comercial@coto-homes.com, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

• Access to your personal data: you can ask Residencial Cotohomes SL if you are using your personal data.
• To request their rectification, if they are not correct, or to exercise the right to be forgotten with respect to them.
• To request the limitation of the treatment, in this case, only the data will be kept by Residencial Cotohomes SL for the exercise or defense of claims.
• To object to processing: Residencial Cotohomes SL will continue processing your data in the manner you indicate, unless it must continue to be processed for legitimate reasons or to exercise or defend potential claims.
• To data portability: in case you want your data to be processed by another firm, Residencial Cotohomes SL will facilitate the portability of your data. data to the new person in charge.

You may use the models made available to you by the Spanish Agency for Protection Data Protection, to exercise your previous rights: Here

Complain to the AEPD: if you consider that there is a problem with the way in which Residencial Cotohomes SL is treating your data, you can direct your complaints to the authority of corresponding control, being in Spain, the competent agency for this: Spanish-Agency-of Data Protection..

We will ask you for specific information to help us confirm your identity and ensure your right to access your personal data (or exercise any of the other rights listed above). This is a security measure to ensure that personal data is not disclosed to any person who does not have right to receive them.

We will process all requests within the statutory deadline of one month. However, it may take longer if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data communication: provision of services.

In the course of our work, we may require the assistance of third parties. They will process your data solely to provide the contracted service, and with whom we have the appropriate measures in place to guarantee your rights:

• Service providers that provide systems administration and information technology services.
• Professional advisors including lawyers, auditors, and insurers who provide banking, legal, insurance, and accounting consulting services

All data processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of these companies that provide services to us by emailing: comercial@coto-homes.com

9. Data Security.

We have implemented appropriate security measures to prevent your data from being Personal data is accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a security breach, as regulated by Articles 33 and 34 of the GDPR.